Your trust matters to us. This Privacy Policy explains the information Ooroda collects and the choices available to you when you use our website, app, and related services.
1. Information We Collect
We collect information you provide when you create an account, request a service, contact support, or register as a professional. This may include your name, phone number, email address, service address, profile details, payment information, and documents needed for professional verification.
We also collect limited technical and usage information, such as device details, approximate location, app activity, and log data, to keep Ooroda secure and improve the experience.
2. How We Use Information
- Provide, schedule, and support home services.
- Verify professionals and protect customers and service partners.
- Process payments, send booking updates, and provide customer support.
- Improve our products, services, safety systems, and communications.
- Detect fraud, prevent misuse, and comply with applicable law.
3. Sharing Information
We share information only as needed to operate Ooroda. This may include sharing relevant booking details with the assigned professional, using trusted technology and payment providers, responding to lawful requests, or protecting the rights and safety of users. We do not sell personal information.
4. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements. You can also manage notification preferences and withdraw optional permissions through your device settings. To make a request, contact us using the details below.
5. Security and Retention
We use reasonable administrative, technical, and organizational safeguards to protect information. We retain information only for as long as needed for the purposes described here, to resolve disputes, maintain records, and meet legal obligations.
6. Children’s Privacy
Ooroda is intended for adults and is not directed to children. If you believe a child has provided personal information to us, please contact support so we can review and remove it where appropriate.
7. Updates and Contact
We may update this policy as Ooroda evolves. We will post the revised version on this page with a new effective date. Questions about privacy can be sent to oorodatech@gmail.com.
This page is a general product template and should be reviewed and adapted by your legal advisor for your business, locations, and regulatory obligations.